Make sure to let your device run in safe mode for at least 24 hours so you’ll notice any difference. From the Home screen, swipe up on an empty spot to open the Apps tray. I still have my old phone but of course I'm not using it and I transferred my things, including my number to my new phone. Here are the steps you need to follow to activate the lock on the network. Problem: Galaxy S9 Plus invalid SIM card error. Minor bugs can sometimes be fixed by simply restarting the device. I will greatly appreciate it  Thanks and enjoy the rest of your day. Unfortunately, it seems that we don't have a compatible SIM card for your device in-stock right now. I am receiving a message for an invalid SIM card. If you have another spare SIM card that is compatible with the galaxy s20, try to insert that in your phone and see if the error occurs. Sep 22, 2017 502 56 0 London. I bought this phone second hand, it came on T-moble but I put my Virgin mobile sim in and it worked fine. Invalid SIM card error usually indicates an account problem so troubleshooting the phone instead of the account won’t do any good. I am trying not to do a hard reset. Generally, they should help you identify where the problem lies. Please help!! If this window is dismissed, the pulldown notifications drawer states "Invalid SIM card" with subtitle "Network locked SIM card inserted". Tap Reset settings. You will first need to get it unlock to be able to use it at Public Moible. If you’re getting an invalid SIM card error, that can mean any of the following: your account with your carrier has been deactivated or problematic, device is not reading or detecting the SIM card. Just go under Settings > About phone > Software information. If the phone managed to … How to Video for Samsung Phones. Mark as New; Bookmark; Subscribe; Solution: How to install SIM card proberly. When your … If you have another set of official Samsung Note5 USB cable and adapter, use them to charge the device for at least 30 minutes. Allow several seconds for the Maintenance Boot Mode screen to appear. In order to identify which of your apps is causing the problem, you need to use the method of elimination. Once complete a confirmation window will appear. Network locked SIM card inserted ". This is often effective in fixing network troubles. Invalid SIM card error usually indicates an account problem so troubleshooting the phone instead of the account won’t do any good. In some cases, this is enough to fix messaging or voice calling issues. While I inserted SIM card into my Samsung Galaxy J3 cell phone, there is a message on the screen says "Invalid SIM card. Visit your local Samsung service center so they can check the device and advise you whether it needs repair. In the meantime, you can assume that the battery drain issue you’re experiencing is due to generic reasons. A few days ago I received an email stating the phone is unlocked. How To Fix Samsung Galaxy Note 10+ 5G Can’t Send Text Messages, How To Fix Roku Error Code 003 Issue Quick and Easy Way. My emails stopped working on my phone yesterday. Insert Valid SIM Card. Once complete a confirmation window will appear. When SIM card is cannot be detected, there are other possible causes: 1. :  “Invalid sim card” error can be sign of one of the following: account (with your carrier is problematic). You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Therefore, I have selected other below. Invalid SIM card error may sometimes be caused by a SIM card or network bug. If you change this behavior, be sure to manually check for updates — both for apps and operating system. This region should normally be found on your device's packaging when you purchase it. Check your email account settings on the web, then try again. All downloaded apps will be blocked and won’t be able to run. nothing works. We’ve allocated enough space for a special case in this post about invalid SIM card error. Press the Volume down key until ‘Yes — delete all user data’ is highlighted. I have tried to set the account up again and it says account cannot be verified!! Contact Samsung or your carrier to have your phone repaired or replaced. If you can, kindly include the exact error messages you are getting to give us an idea where to start. My phone is useless now. When “SAMSUNG” appears on the screen, release the Power key. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile. Active Level 6 ‎04-22-2017 02:10 PM ‎04-22-2017 02:10 PM. Loose SIM card slot will caused the card losing the connection with the reader of the device. If there’s no problem with account credentials and your email account works normally (you can access it in another device or in your Note5 browser), then the most likely reason is security-related. Press the Volume down key several times to highlight ‘wipe data / factory reset’. You cannot remove the battery to do a soft reset because the back of the phone does not open up. Solution: It’s possible that Samsung may pulled an Apple on its older devices but so far there’s verifiable information about that. … Sometimes, this simple procedure can fix bugs that developed after the system has run for a long time. Just go under, Problem #2: What to do if Galaxy Note5 has slow charging or battery drain issues after an update. After following the above three steps if your phone requests for: a) unlock code, or; b) SIM Network Unlock PIN means that your SIM card is not accepted and your phone is locked. If all the suggested steps above has not helped so far, consider wiping your phone to see if there’s a difference. Slow charging can happen if there’s a problem with the charging cable, adapter, or charging port. Invalid SIM card error can also be an indication of a possible issue with your account. To wash it, pass a … Open your email app again and add your email accounts. For your other question, it’s really easy to check what software version your Note5 has. Solution: If you’re getting an invalid SIM card error, that can mean any of the following: To troubleshoot this problem, follow our suggestions below. If there’s no change after reseting the phone to defaults, you can assume that the reason for your problem is on the hardware side. In your case, try simulating a battery pull so that the phone’s memory (RAM) is cleared and the entire system refreshed. If you haven’t yet, make sure to disconnect the SIM card while the device is ON. Make sure both the cable and adapter are working. Another great way to fix issues similar to yours is by refreshing the network configuration of a device. well. This chip allows the gadget to make and take calls, send and receive text messages, and connect to a mobile network. From the Maintenance Boot Mode screen, select Normal Boot. Press the Volume down key until ‘Yes — delete all user data’ is highlighted. Here’s what you can do: Problem #1: How to fix Galaxy Note5 invalid SIM card error. Go under your account security settings and disable two-factor authentication and/or any other similar security settings. I have tried resetting and deleting cache; however, since this is more of the company’s update issue I hope that this is something that will be resolved soon. Here’s what you need to do: Some apps may cause problems to the system. I’ve bad multiple issues with that specific device and I need a fix or a brand new, not refurbished, phone. Hello. I placed the new SIM (from a GSM network) and I get "invalid sim card". In this case, you should consider replacing the battery via Samsung repair. If that won’t top the battery up or power on the phone, there must be a hardware trouble. If the phone works normally and “Invalid sim card” error won’t show, you have an app problem. When the master reset is complete, ‘Reboot system now’ is highlighted. This is why it is important to learn how to solve SIM card issues on your own. Installing the latest software version available … On our Device Support page, you will find a guide to help take out the SIM card and make sure there isn’t any damage to it and to be sure it is secure in the device. Invalid SIM card So my phone just randomly stopped reading my SIM card, worked just fine nothing happened to it it just stopped, now it just tells me my SIM can't be read or just invalid SIM card, I've tried any and all cleaning and replacing and the bill is paid, why is this happening? Update phone software to the latest version available. Since you have both issues occuring at the same time, there’s high possibility that one of the following is true: Try wiping the phone thru factory reset and observe how fast the battery drains when there’s no third party apps installed. Once the accounts have been successfully added to the app, turn on the security settings again in your web browser. Try to reseat or disconnect the SIM card from the phone and see what happens. 2) Remove the existing SIM Card; 3) Insert an activated SIM from any other network. If your Note5 has been showing this error recently, this short troubleshooting guide might help. SIM card is not inserted proberly. Press the Power key to restart the device. From the Maintenance Boot Mode screen, select Normal Boot. Here’s how you do that: While on safe mode, your Galaxy S9 Plus will only allow third party apps to work. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). 2. When the master reset is complete, ‘Reboot system now’ is highlighted. I tried starting it following the prompts i saw online: pressing the power button and volume down button together for 10 seconds. I like it. If you haven’t tried this one yet, here are the steps that you can do: Invalid SIM card error may sometimes be caused by a SIM card or network bug. This is done by carriers rather than by Google or Samsung. I have checked all setting and I have reset the sync settings etc but they will still not work. So I just got my s7 last week and it's been working great. Tap Reset settings. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Subscribe; Printer Friendly Page; Samsung Pay Error: Invalid Sim Card. Continue to hold the Volume down key until the device finishes restarting. Solution: Have you tried logging in to your email account using your web browser? Here’s how to do that: Disconnecting the SIM card normally refreshes cellular configuration of a device. This post will answer another common problem for the Galaxy S9 Plus: Invalid SIM card error. Immediately after releasing the Power key, press and hold the Volume down key. SIM Card Removed - The Mobile network will be unavailable until you restart with a valid SIM card inserted. Press the Power key to restart the device. This may be caused by entering incorrect username or password. Clean SIM card One of the first things to do if the SIM card is not recognized on your Samsung Galaxy A10e is to clean it up. Remember, other factors may affect the network performance of your phone so if nothing changes after exhausting all software troubleshooting, you should contact Samsung or your carrier for further support. Here’s how to do that: Another troubleshooting step that you must do in this situation is to clear the phone’s network settings. I have done all of this and it still doesn’t want to work. After you uninstall an app, restart the phone to normal mode and check for the problem. I have tried another card, reseating the card, resetting the phone, resetting the network settings, clearing the cache and factory resetting the phone. Therefore, I cannot send or receive any text messages. I tried to restart my phone as the phone State and it does not work. Right now I am having this issue and would like to know when will this issue be resolved. This may be caused by entering incorrect username or password. I am brand new to Giffgaff, got my sim from the official site a couple of weekds ago and activated it today. If the invalid SIM card error is being caused by incorrect network configuration, this might help. At other times, bad battery can also be blamed. Find more about 'inserting or removing the SIM and SD cards in your Galaxy S8 (SM-G950W & SM-G955W)' with Samsung Support. Here’s how to do it: Ideally, you should skip all device troubleshooting and work first with your carrier. invalid sim card I have a galaxy j3 that i cant use because for 3 days now it keeps telling me i have an invalid sim card...pls get back to me ASAP … Try to reseat or disconnect the SIM card from the phone and see … If you haven’t done it yet, follow these steps: This is a necessary troubleshooting step in this situation, especially if nothing has worked so far. Allow several seconds for the Maintenance Boot Mode screen to appear. By manually forcing your S9 Plus to reboot, you’re basically simulating a battery pull, which, in older mobiles with removable battery packs, was an effective way to refresh the system. For your other question, it’s really easy to check what software version your Note5 has. Talk to them to get accurate information about this. At this point, make sure to talk to your carrier about it so they can troubleshoot the problem and check if there’s any network or account problem that may have effected your device or SIM card. Press Power button to select and start the master reset. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. From the Home screen, swipe up on an empty spot to open the Apps tray. The SIM slot may also be spring loaded, in which case use your fingernail to gently push the SIM card in to allow it to pop out. The suggestions above should all be covered as well if they can confirm that there’s no issue with your account at all. Visit your local Samsung service center so they can check the device and advise you whether it needs repair. Quick Googling reveals that these notifications and errors typically show that a phone is locked to a specific carrier. Have you tried logging in to your email account using your web browser? In the meantime, you can assume that the battery drain issue you’re experiencing is due to generic reasons. At other times, bad battery can also be blamed. If there’s no problem with account credentials and your email account works normally (you can access it in another device or in your Note5 browser), then the most likely reason is security-related. While at it, be sure to also check if the SIM tray is loose as this might be the reason why your phone may not be detecting the SIM card. Release the Volume down key when you see Safe Mode. When your device has an invalid SIM card, it loses its core functions. The message I get is Couldn’t verify account the username or password is incorrect or POP3/IMAP access is not turned on for this account. When this happens don’t fret because there are ways to get around this problem. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. DoctorSIM is a legal method to unlock your invalid SIM card in a matter of hours without going through the technical stuff behind the scenes to execute the technique. There may be an issue with the charging accessories you’re using. After updating my phone, i have not been able to use my phone. I have a Samsung Galaxy Note5 phone that is a year and a half old. When it comes to replacement programs, Samsung or carriers almost always provides refurbished units. So I am learning that after the note 5 has updated to the most recent updates this may be the cause of slow charging and or battery drain. The Subscriber Identity Module or SIM card is the “brain” of a mobile device. Solution:  “Invalid sim card” error can be sign of one of the following: To troubleshoot “invalid sim card” error, you need to do a series of logical steps. I was messaging with my phone and receiving messages so my phone was acting totally normal. Please let me know. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. This post will cover some issues reported for the #GalaxyNote5. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. Open a web browser and access your email account. Wait for up to 90 seconds for the reset to complete. Slow charging can happen if there’s a problem with the charging cable, adapter, or charging port. If both device and account are good, the problem may be the SIM card so, depending on the troubleshooting steps taken, a SIM card replacement may also be suggested. Then, wait for at least 5 seconds before inserting it back. Now, after a full year of service on Sprint I assume everything is ready to go. Some Samsung smartphones work only with SIM cards issued from mobile networks from a certain region. We provide all the software troubleshooting steps that you can do on your end. This means that the phone is locked to a different carrier. If there’s no significant difference with battery performance after a factory reset, or if the phone remains also when charging, you can bet hardware is to blame. I had my phone on the charger and noticed that the blue light was flashing like there as a notification so i picked it up and pressed the home key. If a software bug is causing the error to pop up, resetting your phone to its defaults may work. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. It seems you need a replacement SIM card. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. Samsung devices are set to download and install updates by default. Probably the SIM card has been slightly dislodged, misplaced, or some dirts might have barred contact between the SIM card and SIM card tray. Also, I do not know what type of Android software is on this phone, I would need someone to show me how to find that information out. I have two Galaxy S9+ and one has had the SIM card replaced and is now giving an error for an “invalid sim card” again. As soon as it booted after the update it gave me the notification "invalid SIM card." When is samsung … Make sure both the cable and adapter are working. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. Be sure not to skip any system update if they become available. Let us begin with the quickest and easiest way to solve the problem. Hello Android fans! Android community is just as vigilant to this type of unfair practices so we should get more uproar from users if ever it occurs. How To Fix Samsung Galaxy Note 10+ 5G Moisture Detected Error, How to watch US Netflix from abroad | best Netflix VPN in 2021. RossTeagan Senior Member. Samsung Pay Error: Invalid Sim Card; Topic Options. Here’s another troubleshooting article for the day. Re-insert the SIM card into the phone. We suggest that you begin with the most recent ones you added. I insert more than one sim card and they are all working on other devise but in my tablet said invalid card - Samsung Galaxy Tab 3 7.0 Be sure it’s positioned correctly. Supposedly Unlocked Samsung GT-s3350 says 'Invalid Sim Card' aw3som3sauc3. If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. Android community is just as vigilant to this type of unfair practices so we should get more uproar from users if ever it occurs. If you’ve tried all of the above basic fixes, and you’re sure that the SIM card … Understood. If you have another set of official Samsung Note5 USB cable and adapter, use them to charge the device for at least 30 minutes. Turn the phone back on and check for the problem. I think first of all you should contact the guy who sold you this phone and he can provide you samsung note8 sim unlock code or some money for getting network unlock code from third party service . Press and hold the Power key past the model name screen. Press the Volume down key several times to highlight ‘wipe data / factory reset’. By reporting the error to your carrier, they should be able to check if there’s any provisioning issue in your account, or advise you if there’s an on-going problem with their network services. In this case, we recommend you to stop-by the closest Boost Store to your location and check if they happen to have a compatible SIM card they can sell you. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). that is when i noticed the camera flash flashing, and the phone would not turn on. This disrupt me trying to send text messages. Please help! To check if there’s a downloaded app that’s causing this problem, restart your phone to safe mode and observe it. So for example, if you buy a smartphone in one country, it may not work if you try use it in a different country with a SIM card from that country. Safe mode will display in the bottom left corner of the screen. I called to have the phone unlocked. Some network issues can only be resolved by patching the software. Wait for up to 90 seconds for the reset to complete. Factory reset will erase all personal data so be sure to back your files up before you do it. Press Power button to select and start the master reset. It keep saying " invalid sim card".. i am not an It expect and dont know what to do. Solution: There may be an issue with the charging accessories you’re using. Invalid SIM card error means that your SIM card is having … Since you have both issues occuring at the same time, there’s high possibility that one of the following is true: battery issue (degradation, loss of capacity, physical damage). on its older devices but so far there’s verifiable information about that. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Solved: Geting notice on my Galaxy J7 Invalid Sim Card Network Locked Sim card inserted - 407231 Here’s what you can do: In your Note5, open the email app and delete your email account in question. Airplane Mode Solution. Factory reset is a drastic solution for many issues including network-related ones. If you are still receiving the invalid SIM card message after the unlock request, it could be the SIM card causing the issue. Back to customer service via chat If your S9 Plus is still problematic, repeat steps 1-4. Restore all software settings to defaults. Problem #4: Galaxy Note5 email account won’t sync. mk4ever. If that won’t top the battery up or power on the phone, there must be a hardware trouble. Restart your device.
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